New study reveals all about SA’s Twitter users

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A new report claims there are 1,5-million tweets every month in South Africa and 55 000 active Twitter users in the country, with the majority of users being designers, students, writers and engineers.

The report, produced by Cape Town-based social media agency Fuseware, says that that SA tweets more on Tuesday than any other day of the week, while the least popular day to tweet is Sunday. It reveals that the average number of tweets per user is 346 and the average amount of Twitter followers per user is 115. About 23% of tweets are Retweets and about 47% address another user. About 1.5% of all tweets contain profanity.

Fuseware CEO Mike Wronski told Memeburn that his company has “a sophisticated data server that mines every single tweet in South Africa”. He said the information for this report came from analysing the data for March and April of this year.

A surprising find is that South Africa mostly tweets at night between 7pm and 8pm. Another common period for tweeting is first thing in the morning and over lunch.

Companies and brands that South Africa’s 55 000 Twitter users most talk about are Vodacom, Eskom and Microsoft, however, “sentiment analysis” of these tweets indicate that many of the tweets are negative, says the Fuseware report.

The most popular interests of SA Twitter users are love, life and music, and SA tweets mostly contain “you” and “me” and references to their day, what they love and what their plans are.


The most popular Twitter client is Tweetdeck, with 10% of all SA Tweeters using it, while approximately 35-40% of all tweets in South Africa are mobile — also a surprising finding, given the high mobile penetration in the country.

According to the report, the top three SA users with the most followers are @TinaCook, @FIFAWorldCupTM and @GarethCliff, and the top three users with the most tweets are @howdous, @donnette and @bertbrussen.

5FM DJ Sasha Martinengo is the user South Africa’s tweeters talk most about, while his colleagues Gareth Cliff and DJ Fresh (Thato Sikwane) also make a strong appearance in the most-talked about stakes, a strong indication of the powerful interplay and cross-promotion between radio and Twitter.

Memeburn.com contributor and Twitterholic, Khaya Dlanga, is the fourth-most talked about user, while a 19-year-old Australian woman named Hayely seems to have captured the imagination of SA tweeters as she comes in as the third most-talked about user in the SA Twittersphere.

The most common hashtag is #nowplaying, which indicates which song a user is currently playing, while the latest Internet meme, #touchmeonmystudio, makes an appearance in the top 20 along with #worldcup, #f1, #capetown, #generations and #wheniwasinschool, to name a few.

The bulk of SA Twitter users are located in Cape Town and Johannesburg, and although East London makes a bit of a showing. The majority of the country’s other major cities, such as Durban, Pretoria, Bloemfontein and Port Elizabeth, seem largely disinterested in the micro-blogging platform.

The full report, based on data from March and April of this year, is available for download here.

Don’t forget to follow memeburn on Twitter too.

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  • arthurcharlesvanwyk

    I have spent the last 4 months ONLY following South Africans, and have them all in one group on Tweetdeck. My experience has been that 90% of South Africans in my stream go quiet after 5pm. They only get back into the tweetstream by 8am on weekdays.
    The study claims that most South Africans tweet outside conventional business hours. This makes me question the rest of these “findings” – against the background of my own experience on Twitter.

  • http://www.zanedickens.com Zane Dickens

    I agree with Arthur, I read the report and to some degree was not convinced with the findings, kudos to Mike for creating it, but I believe it will become more of a resource overtime and at the moment it is a very clever marketing piece.

    Either way nicely done.

  • natasharamasray

    I am also not convinced with this report as I believe people don't always use geo-tag correctly. However i did enjoy some insight into the south african twitter audience.

  • http://twitter.com/igitur Francois Botha

    “number” of tweets!

  • Richard

    This report is inaccurate, there are a couple of people with numbers (30k+) that should qualify them to make it to the 10 ten users with most tweets, however then don't appear in this report. So if that list is inaccurate then what else in this report in 'off'?

  • http://www.brainwavez.org/about/people/watson_mandy_j.html Mandy J Watson

    I have to agree with Arthur, too. After 5pm is dead time for South Africans until the next morning. I've been monitoring this for months trying to figure out the best time to tweet links to my site to get the attention of local traffic.

  • arthurcharlesvanwyk

    Indeed Zane. I believe Mike was more marketing Fuseware than trying to inform or educate, and I have to say I am not impressed by the methodology. We have newbies coming online all the time and to misinform and mislead them with inaccurate and fallacious “statistics” is just not on.

    Perhaps a different approach would have worked. The report should have been made available to the company's clients only and not to the entire digirati.

    Then again, at its very core social media as a business has always been about the connected, informed and knowledgeable making money out of the not so informed, lazy and ignorant.

  • http://www.deonbinneman.wordpress.com Deon Binneman

    There are a couple of issues here to consider:

    - For a long time it has been known fact that the best time to send out an e-mail newsletter is on a Tuesday as more people will read it then. So this is a scheduling issue.

    - The number of Tweets is NOT as important as the quality of the tweet. It is similar to that old saying – It is better to remian silent and make people think that you are a fool, than to open your mouth and remove all doubt

    - If you use Twitter as a strategic tool, you will soon realise its value. Again it is not about volume – IMHO

    What this study revelas is that not enough people have realised the importance and value of Twitter, AND that is thought provoking.

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