It would seem that the launch of Nintendo’s latest gaming console, the Wii U, had a few hiccups. After exemplary sales, with some stores reporting that they were sold out, some users have complained about unusual long waits for mandatory updates and that Miiverse, the company’s social network, is not working too well.
On the Nintendo Facebook page, an “apology” was posted that read: “Oops. So many Miis have jumped on Miiverse that some may be having problems connecting to the service. We are in the engine room getting it fixed!”. But even though that is to be considered a hiccup, it fails in comparison to what users are venting about: the slow speed of updates.
As one reviewer posted on Amazon.com: “The very first thing you need to do is download a system update that’s well over 1 gig in size. It took me 2.5 hours to get it. Want to go to settings? 15 seconds. Want to visit Miiverse? Another 15 seconds. Want to click on a message in Miiverse? Yep, another 15 seconds. Everything is dreadfully slow.”
This out-of-the-box update is a bit slack, as customers are expecting the console to work from the start, as you would with any product. According to tweets by Geoff Keighley of GameTrailers TV, this firmware update could be as large as 5Gb. So basically buyers have brought home an Ikea product that is missing a few crucial parts. Add to that the fact that Christmas is just around the corner, and Nintendo are going to have speed up its own agenda, not just the downloads, to keep users happy.