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BlackBerry services down for Vodafone users in Europe, Middle East, Africa

Posted By Stephan Lourens On January 11, 2013 @ 6:15 am In BlackBerry,News | Comments Disabled

Blackberry

Yes, BlackBerry is having connection issues again — but it’s not the type of widespread outage we saw back in 2011 [1] when BIS was down for days on end. In what seems to be a carrier problem, BlackBerry users on Vodafone networks are experiencing down time in large parts of Europe, the Middle East and Africa. RIM alerted its users and customers in the UK via twitter account, posting [2] the following: “Vodafone service issues are impacting some BlackBerry customers in Europe, Middle East and Africa. We are supporting their efforts to resolve.”

The fault is considered to be a router problem between Vodafone and RIM that locks out users from their BBM service and most other BlackBerry services, with push email being the most noticeable. Vodafone was quick to respond, saying: “We are aware that some BlackBerry customers are experiencing issues. Vodafone is working closely with Research in Motion (RIM) to restore full service as soon as possible. As soon as we have further information we will provide further updates”, according to a statement issued to [3] The Next Web.

Vodacom, the African appendage of Vodafone, has apologised [4] on Twitter as well, saying that it is currently restoring services on the continent.


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URL to article: http://memeburn.com/2013/01/murphys-law-troubles-rim-again-bbm-falters-in-europe-and-africa/

URLs in this post:

[1] back in 2011: http://memeburn.com/2011/10/blackberrys-2nd-day-of-%E2%80%98partial-outages%E2%80%99-in-europe-africa-middle-east/

[2] posting: https://twitter.com/UK_BlackBerry/status/289698367494291457

[3] according to a statement issued to: http://thenextweb.com/mobile/2013/01/11/rim-sees-blackberry-services-go-down-in-emea-regions-following-vodafone-network-issues/

[4] apologised: https://twitter.com/Vodacom/status/289715090436001792

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