E-hailing app service Bolt has over the past year introduced several proactive safety measures to ensure every commuter gets to their destination in one…
How to respond to, and survive, a social media crisis
How to Respond to a Crisis on Social Media No one wants to be on the receiving end of a bad review or customer…
Amidst finance minister shuffles, SA Twitter still has a sense of humour
Life in South Africa may be many things, but boring is not one of them. You only have to look at the fact that…
Is LinkedIn becoming another Facebook?
Facebook was created to be a casual social platform: a place to post things that interest, inspire or amuse you; a place to make…
How to really protect your brand from social media crises
I used to love Twitter. I used to love the spirited debate, focussed by the forced brevity of 140 characters. I used to love…