E-hailing app service Bolt has over the past year introduced several proactive safety measures to ensure every commuter gets to their destination in one…
How do you go about managing brand and reputation risk when your customer has a louder voice?
Over the past 10 years, organisations have seen the control they used to have in their interactions with their customers slip slowly away. Where…
The silent war with selfie addiction
It was a beautiful evening, last Easter Sunday to be precise. The sun was shining, and lots of activities were going on at the…
This app tricked 100 000 users into giving away passwords with the promise of free followers
We all love it when we get new followers on social media. But how far are we willing to go to get those followers?…
Twitter now allows users to send direct messages to anyone
Twitter has announced new changes to its direct message features. Users can now, unlike before, send direct messages to other users even when they…