In today’s operating environment the ability to bring dispersed teams together is becoming a critical business advantage.
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Teams (focused on, for example, software development or support) often operate from scattered locations, their collaboration fittingly facilitated by technology. It is a time-honoured and cost-effective way of sourcing the best talent and input without having to hire for every new requirement or delay development due to a lack of available skills.
A jumble of bug and ticket tracking, communication and collaboration tools supports the intense interactions and vital outcomes of such teams. But do these tools represent the best technology has to offer?
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