PayPal has a one-sided relationship with Nigerians keen to transfer and accept cash online. So much so, that the popular digital wallet service is losing out on a massive potential market.
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Picture this: Chris is a Nigerian startup co-founder whose company recently secured a deal from a United Kingdom-based client. The client wanted to use the Nigerian-based platform to market his products. Following the completion of the project, the client said he could only pay via PayPal since he read about the commencement of PayPal operations in Nigeria. What he didn’t read was the part that said the service is not yet supporting acceptance of funds in Nigeria. This forced Chris to use the PayPal account of a US-based relative to get the payment who then sent the funds via bank transfer, thus incurring more costs.
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