Increasingly, companies are recognising that innovation doesn’t only happen through investment in Research and Development. Businesses stand to gain a competitive advantage by involving people across the company in identifying and acting on innovation opportunities.
One such example is British Airways who introduced an online suggestion box for employees to propose how the airline could further reduce emissions and fuel costs. One of the 200 ideas submitted was a suggestion to descale aircraft toilet pipes which led to the airline saving over R13 000 000 through weight reduction and improving the performance of inflight conveniences.
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