After a Ford Kuga “spontaneously” combusted this week, many other Kugas have followed suit and gone up in flames.
Zwakele Mncwango, is the latest person to witness a Kuga bursting into flames, commenting about the incident on Facebook. “Wonderful work by eThekwini Fire Emergency team‚ they were able to be on site in few mins after receiving a call. The owner of the car is safe but the car is beyond repairs (sic).”
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In light of the current situation, Ford released a joint statement with the National Consumer Commission (NCC).
The statement pointed out that following Ford’s meeting with the NCC, the company will undertake safety inspections on all Kuga utility vehicles in SA to determine the root of the problem.
“The inspections will form part of precautionary measures instituted at the behest of the NCC after serious allegations of engine overheating on the Kuga vehicle surfaced in the media in recent weeks. The NCC has to date not received any complaints from consumers about the Kuga vehicle,” the statement mentioned.
Ford Kugas could be facing a recall after their recent blow-up
Following the meeting chaired by NCC’s deputy commissioner, Thezi Mabuza, Ford vowed to speed up their investigation. The company has also promised to report any findings by February 2017.
Ford has alerted Kuga owners to take their vehicles to their nearest Ford dealerships for a free safety inspection. The car manufacturer and the NCC have already agreed to work closely with each other to boost Ford’s recall protocols if their Kugas need to be taken off the road.
“The NCC has preliminarily enlisted the services of the Motor Industry Ombudsman and the National Regulator for Compulsory Specifications to assist with the matter,” the statement continued.
If you or anyone you know drives a Ford Kuga, you can contact Ford’s Customer Service helpline on 0860 011 022 for advice or assistance.
Featured image: Mike Mozart via Flickr
