Machine learning startup DataProphet hones in on profitable call centre industry

Machine learning is a complicated subject. First experimented with by computer scientist Arthur Samuel back in 1956, the American eventually managed to build a program that could beat him at a game of checkers. As badass as that was, it doesn’t really compare to the advancements we’ve witnessed over the past few years. Today, tech like Google’s self-driving cars and Microsoft’s near real-time voice translation are frequently making the headlines on tech sites.

A rebranded form of artificial intelligence, these intelligent pattern recognition algorithms could revolutionise the way we work in practically every industry.

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