User takes Microsoft to court over Windows 10 upgrade, wins $10 000

Scores of people have been complaining about the questionable ways Microsoft imposes Windows 10 on them. Now, one woman has won a court battle against the Redmond corporation.

According to the Seattle Times, Terri Goldstein’s computer tried downloading Windows 10 without her authorisation, but the process failed.

Goldstein, who runs a travel agency with the aid of her computer, found that it would crash and “be unusable for days” at a stretch.

“I had never heard of Windows 10,” she said, claiming that no one asked her to upgrade.

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She initially contacted Microsoft’s customer support, but took the company to court when the issue wasn’t fixed. Goldstein was seeking compensation for lost business as well as cash for a new computer.

Microsoft dropped the appeal in May and Goldstein received a US$10 000 judgement in her favour, the Seattle Times explained.

It’s not the first time that Microsoft has engaged in questionable behaviour over Windows 10 upgrades though.

The company implemented a persistent “get Windows 10” button in the taskbar, but some reported that the “x” button used to close the upgrade dialogue actually proceeds with the install.