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Twitter blasts Computicket for #LadyGagaSA fail
It’s funny how quickly things can change, isn’t it. Yesterday South Africans were celebrating the announcement that the queen of Twitter herself Lady Gaga would be gracing their shores. Today they’re in full complaint mode about the long queues online ticketing service Computicket has been subjecting them to.
Most had to wait hours for the chance to buy a ticket, while some experienced irregularities when they tried to pay. Others had the site freeze on them when they got to the front of the queue before sending them back a thousand places.
Here’s just a selection of the trials and tribulations some people went through to get their hands on a precious set of tickets to a Mother Monster show:
Got tickets to Lady Gaga!:D Took 5 HOURS!! #LadyGagaSA
— Gisele Marais (@GiseleMarais) June 19, 2012
@Josie_Roskilly haven’t moved from my computer since 8am!! Holding out for a miracle. #LadyGagaSA #BTWBall don’t want to lose hope.
— Wesley Dyke (@WesleyDyke) June 19, 2012
This is virtually the longest queue I’ve ever been in. My legs are virtually killing me #LadyGagaSA
— Peetr (@PeetrTweetr) June 19, 2012
Huh?!? 4 hours later & still more than 1000 in front of me! #LadyGagaSA @Computicket
— Gawie (@georgegawie) June 19, 2012
for the past four hours >>> “There are more than 1000 in line in front of you” #Computicket
— Nkululeko Masondo (@masondo) June 19, 2012
#computicket experiencing difficulty with their acquiring bank.What does that mean? @computicket please explain?Queuing since 9! #LadyGagaSA
— Chelsea MacLachlan (@chelseamacSA) June 19, 2012
waiting in a virtual #computicket queue for 6 hours. #10WorstFeelings
— Deirdre Ingpen (@deirds1) June 19, 2012
#computicketsucks paid for #ladygagatickets 3 times and still we have no tickets @NickyPillay @computicket #computicket @trooper515
— Daryl Pillay (@darylpillay) June 19, 2012
Been in the queue since just after 9 and still no tickets, yet some have been to the front several times over #computicket
— Delene (@VodkaGirl79) June 19, 2012
Naturally, Computicket copped a fair amount of flak:
#thatawkwardmoment when you’re trending because you’re doing a kak job @computicket ahaha hade bade #computicket
— Professor Grootboom (@ProfGrootboom) June 19, 2012
#computicket system is #fail! Finally got in to buy tickets for #ladygagasa and it just kicks me out every tome!
— Darren Sandras (@DarrenSandras) June 19, 2012
#Computicket shld ask themselves this question:Is it physically easy or difficult to do business with ur company?Difficult wil be the answer
— Leadership LaunchPad (@AkiKalliatakis) June 19, 2012
@stilettoB This whole getting tickets thing is becoming more like a lucky draw than a fair first come first served situation. #computicket
— Cat Swart (@Jexx) June 19, 2012
To be fair, Computicket may not be entirely to blame:
@memeburn #LadyGagaSA booking process is dictated to us by the event organizers, Big Concerts. We have no authority over this decision
— Computicket (@Computicket) June 19, 2012
Then again, tour organiser Big Concerts apparently wasn’t being all that constructive in the way it handled the ticketing crisis on social media:
@BigConcerts facing a massive crisis regarding #LadyGagaSA ticketing. In response to their customers, they’ve tweeted twice in 8 hours.
— Dean Paul van zyl (@deanpaul438) June 19, 2012
There was, of curse, time for a little Bieber bashing:
The real question is, will #computicket offer virtual crayons/colouring in during their queuing system if Bieber comes to SA?
— Daniel Mager (@DJMager7) June 19, 2012
