Is there a solution to Groupon’s SA woes?

There’s been a recent surge in complaints about the South African iteration of Groupon, with many customers getting vocal about undelivered products, not receiving refunds as promised and even about difficulties in opting out of their mailing list.

Complaints are flooding in on consumer websites such as HelloPeter, most of which typically relate to users not receiving goods paid for, refunds that never get processed, poor after-sales service and spamming by the group-buying giant.

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