We all have them. Those apps we open without thinking. Not because we need anything in particular, but because they feel… safe, in some…
6 potentially damaging enterprise customer service myths demystified
Exceptional customer service is a key brand-building element in the brand management strategy toolkit to make brands attractive. In the ever-challenging task of integrating…
Built in Africa: RLabs is using tech to restore our faith in humanity
Built in Africa focuses on entrepreneurs, startups and technologies that hail from the continent and empower its citizens. Social entrepreneurship is becoming a key…
5 key elements every successful online shop needs
There has been a massive uptake of ecommerce in South Africa over the last three years with an increase in the number of online…
Meet Tokologo Phetla, the 19-year-old behind two startups with serious social savvy
Bill Gates first began his work in computers at the age of 20. Steve Jobs was 21 when he and Steve Wozniak began selling…
