Is ChatGPT a better writer than most writers? This discussion is potentially explosive as it could tilt influence as well as impact business decisions…
10 books that accurately predicted modern technology
Historically, hunter-gatherers spent their days tirelessly on the search for their next meal. Today, we are tirelessly on the hunt for the next innovative…
Digital transformation: the key contact centre focus
Customer experience is the last source of sustainable differentiation in a battle for the next generation digital consumer, and the only way for contact…
#UFOSA, disrupting banks, and 2001: A Space Odyssey: 5 Memeburn articles you loved this week
It’s been a long week, close to the end of a very long year, and you’re probably completely wrecked from trying to wrap all…
How IBM is building a smarter planet with the cloud
Most people have heard of Watson — IBM’s smart computer that famously beat the quiz show Jeopardy! back in 2011. Fewer know that Watson…