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Nintendo Switch: here’s what to do in SA for left Joy-Con issue
The Nintendo Switch has enjoyed a load of sales so far, with reports that it was ahead of schedule to meet its first month sales target of two million units.
We’ve also seen a few reports of hardware issues, but the most persistent niggle seems to be a disconnecting left Joy-Con controller. Is it a widespread issue though?
“There are no widespread technical problems, and all issues are being handled promptly, including the reports regarding the left Joy-Con Bluetooth connection,” Nintendo wrote in a press statement.
“The number (of repair orders or replacement requests) is not significant. The total number of repair or replacement requests for Nintendo Switch, including for Joy-Con, is consistent with what we’ve seen for any new hardware Nintendo has launched,” the company added.
Own a Nintendo Switch in South Africa? Well, you’ll want to take these steps in case you run into issues
In response to a Gearburn query, local distributor Core Group has detailed the process for any South Africans suffering from issues.
“Locally, any consumers who experience any hardware of software issues can contact support@nintendo.co.za,” the company told Gearburn.
“In the case of any left Joy Con connectivity concerns, we will collect the Joy Con for free, assess it for a simple fix and then return it as soon as possible to ensure minimal inconvenience to customers.”
