South Africa’s smallest businesses are punching above their weight when it comes to job creation – but the system is still actively working against…
Value your online privacy? Don’t leave it to laws and regulations
Over the past few months, a spate of high-profile security breaches and scandals (most notably Facebook-Cambridge Analytica) have made the average person far more…
Getting GDPR-ready was painful, but PoPI compliance is yet to follow
Businesses across South Africa have spent the past few weeks in a last minute scramble to finalise their compliance with the European Union’s new…
5 simple tips for securing customer documents
The steady digitisation of customer service and engagement processes in banking, insurance, telecomms and utilities has brought about significant improvements in efficiency and customer…
Digital healthcare records come with enhanced responsibility for protecting patient data
The City of Joburg announced in September 2015 that it would be spending some R300m over 18 – 24 months to digitise all patient…
How to communicate digitally without compromising your customer data
Today’s digital-savvy consumers have high expectations of how they should be serviced by their banks, retailers, utilities and other personal service providers. Having evolved…
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