South Africa’s smallest businesses are punching above their weight when it comes to job creation – but the system is still actively working against…
The weekly roundup: Windows 10, GoPro 4 and Kenyan startups
Welcome to BurnMedia’s “The Weekly Roundup” with Mich Atagana and Jason Bechervaise, a weekly podcast in which they discuss the week’s events in the…
South Africa needs to get kids interested in computer science, or risk falling badly behind
Given that South Africa already suffers from a lack of adequate IT skills, it is alarming to see that interest in science and maths…
More than just a number: integrating the call centre
Omnichannel strategies for integrating all forms of communication for unified and satisfactory customer experience across all channels are prevalent in giant corporations and SMEs…
Could virtual telcos break the network operators’ stranglehold over business?
If you’re a South African business there’s every chance that you’re stuck in a dysfunctional relationship with your telco. To begin with you’re probably…