MTN South Africa has once again emerged as the country’s top-performing mobile network, securing the highest score in the Q2 2025 MyBroadband Network Quality…
Digital transformation: the key contact centre focus
Customer experience is the last source of sustainable differentiation in a battle for the next generation digital consumer, and the only way for contact…
How the IoT will change everything (and why it hasn’t yet)
By the time the Internet of Things takes over, home won’t just be where the heart is; it will be where the brain is,…
How IBM is building a smarter planet with the cloud
Most people have heard of Watson — IBM’s smart computer that famously beat the quiz show Jeopardy! back in 2011. Fewer know that Watson…
Is your bank really about to experience Uber-style disruption?
To the average person on the street, Uber is amazing and has done more to change the face of transportation than any vehicle manufacturer…