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3 sales techniques I learned at a school market day
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You’ll have noticed Jimmy Wales looking ruggedly handsome at the top of every Wikipedia page. But have you clicked? Probably not, because the promo…
Project war rooms: making the design process visible
You’ve seen a war room in the movies – frowning generals sticking coloured pins onto a map. That stuff really happened, and for a…
Web forms: Get them right and make more money
A web form is like a solid wall between you and your customer. The customer wants to buy your product. You want to sell…
South Africans don’t know the meaning of the word ‘design’
What is design? Most people will answer that question by pointing to a designed object – the iPhone, for example. Now that’s good design!…
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