South Africa’s creators, coders and founders are under pressure to do more with less. Whether you’re running a meme page from Mitchells Plain, debugging…
The power of document filters inside enterprise search
Imagine if the South African Police Service performed a simple enterprise search, looking for material related to a burglary case. The search returns a…
10 great pieces of business intelligence software
Business intelligence is based on understanding, visualizing and acting based on the data that you already have in your possession. So a good BI…
Visual IVR — Creating a more engaging customer service environment
Anybody who has ever had to phone a call centre knows the frustration of listening to numerous menu options before eventually being able to…
Your Excel spreadsheet skills could net you a Dell laptop from Microsoft
Do you enjoy spreadsheets, equations, and using Excel for all sorts of needs? You may want to enter the Microsoft Office Excel Champs SA…
