The U.S. government’s decision to ban TikTok, the immensely popular short-form video app owned by China’s ByteDance, has sent shockwaves through the tech industry,…
The Oscar Pistorius hearing by the social media numbers
The case surrounding paralympic icon Oscar Pistorius, who stands accused of murdering his girlfriend Reeva Steenkamp, has been getting massive social media attention from…
Social media customer service: understanding the risks
Back in the days before online social media, when you had an issue with a local vendor or store you most likely did one…
Why Facebook should be very, very worried about Asian messaging apps
Facebook is under siege from every direction. SnapChat’s picking away at the young sexting market, Twitter dominated TV sets at the Superbowl, and Path…
Sharing a link? Twitter just cut your character limit
Are you a Twitter addict who shares every interesting link you see? You’re going to have to be more concise in future: from today…
