The U.S. government’s decision to ban TikTok, the immensely popular short-form video app owned by China’s ByteDance, has sent shockwaves through the tech industry,…
Why monitoring is key to using social media for customer service
Social media is all about communication. It’s an instrument that facilitates social behaviour online. It’s about engaging with your target audience and growing your…
WhatBook? FaceApp? Rumours fly that Facebook wants to buy WhatsApp
WhatsApp, the multiplatform messaging app that has taken the world by storm, has been in talks with Facebook, and when Facebook is in talks…
PeopleBrowsr wins temporary restraining order against Twitter
Yesterday, Twitter and social analytics company PeopleBrowsr appeared in a San Francisco court to fight over access to data from millions of Twitter users….
5 things social media managers should know about surviving the festive season
The festive season is nearly upon us and most social media managers deserve a well-earned break after a long year after growing their social…
