Every January, CES reminds us that the future rarely arrives neatly packaged. Some products feel years away from real use, while others look strange…
All the facts, figures you need to know about Apple’s WWDC 2015
Apart from WWDC 2015 being longer than the Avengers 2 movie, over a 1 000 Apple engineers from 70 countries attended the Cupertino tech…
Should you integrate your social media capabilities with the call centre?
Customers are increasingly taking to social media to look for support or lodge complaints. Most businesses today understand this about customer behaviour, but many…
The Apple of our eye: turns out people loved the WWDC keynote
It may have clocked in at more than two hours in length, and there may have been no devices on offer, but it seems…
Messaging traffic is exploding but it’s making less money than ever
If you want to message someone today, you’re not exactly short on options. Where you would once have been limited to SMS and then…
