Everlytic is set to redefine customer communication with its revolutionary AI Studio, using WhatsApp for seamless chatbot interactions. The company, South Africa’s most trusted…
Don’t let the touch screen replace the personal touch
In this always-connected world where anyone is just a click of a button away, too many of us are concentrating on the button instead…
Is this the end of banking and money as we know it?
Following compelling evidence presented in a recent Bank of England Report, it is highly likely that by the year 2020, businesses will be transacting…
Valuable content: how it can be used to unlock customer equity
Since when did advertising ever retain customers? The age of intrusion has conditioned marketers into believing that bombarding consumers with annoying, pushy and often…
In the battle between social media and email, there’s only one clear winner
The word “distraction” comes up all too often within the context of social media, and Bryan Adams said it himself -”Social Media is a…
No communication = death to CRM
Let’s face it, CRM is now a buzzword and the space has become cluttered and somewhat over traded. For CRM to make it to…
FaFing: the communication process you need to adopt right now
FaFing or fire and forgetting is a digital communication process that makes for great business practice and could possibly be the most valuable process…
Want to make real-time communication a reality? Then you need proper integration
With the explosion and exponential growth of marketing technology, businesses are spending billions to acquire the tools and capabilities to better connect with and…
The entrepreneurial illusion explained
Entrepreneur, entrepreneur, entrepreneur… You hear this word over and over again, yet few bother to look it up in the dictionary. Go on, prove…
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