Artificial Intelligence (AI) is rewriting the rules of work and innovation — but South Africa’s digital future may be held back by an old…
3 ways that companies can unlearn the traditional workplace
The notion of what defines a workplace is evolving with the new millennium. For example, on any given day, a company can have less…
How safe is your data in the age of data leaks?
On April 3rd 2016 a collective of international newspapers and the International Consortium of Investigative Journalists (ICIJ) dropped a bombshell – they had millions…
Is your contact centre a brand building or grudge centre?
Streamlined systems, self-service options, real-time communication and measured results define the contact centre of the future. We all know the theory: consumers are changing…
The power of document filters inside enterprise search
Imagine if the South African Police Service performed a simple enterprise search, looking for material related to a burglary case. The search returns a…
