OpenAI has launched GPT 5.2, a major model upgrade now available in both the API and ChatGPT. It is described as the company’s most…
Why timing is incredibly important for getting social media right
Distributing content online is easier now than ever before. Anyone can start a blog in a few minutes, and then start sharing their opinions,…
6 must-follow rules for using social media in customer service
It is a well-known fact that if a customer has a negative experience with a service or brand, they are more likely to share…
Do links from social media sites really hold any SEO value?
In a recent article, I commented that “many SEO’s know that a link from a social media site holds substantial value insofar as the ranking…
Is your company timing its social campaigns wrong?
We recently told you that half of the world’s biggest companies weren’t effectively using social media to talk to their customers. Now it turns…