Mainland China’s smartphone market has recorded another quarter of decline, slipping 3% year-on-year according to new research from Omdia. The drop marks the second…
What Standard Bank should have done instead of going after FNB on Twitter
Much has been said about the recent online spat between Standard Bank and First National Bank (FNB). If it really can be called a…
Is Skype a social network?
Nothing Microsoft has ever built, or bought for that matter, has ever succeeded in the social sphere. But what about Skype? Surely Skype should…
5 CRM predictions for the next few years: Gartner
Customers can be tricky business at the best of times. Add in the power of blogs and social networks, and customer complaints can turn…
Online censorship is the new black
Online censorship, it would seem, is no longer the preserve of governments bandying around acronyms like SOPA, PIPA, and ACTA. Google and Twitter both…
