A Season Full of Action Spring in South Africa means a packed sports calendar. From the Rugby Championships to PSL soccer and cricket on…
10 Weirdly useful things you can learn from YouTube
YouTube abounds with information, some useful, some completely useless, and some that defies all reason to exist. You can find videos on how to…
5 CRM predictions for the next few years: Gartner
Customers can be tricky business at the best of times. Add in the power of blogs and social networks, and customer complaints can turn…
Online censorship is the new black
Online censorship, it would seem, is no longer the preserve of governments bandying around acronyms like SOPA, PIPA, and ACTA. Google and Twitter both…
Online reputation management, now with crowdsource sauce
This is interesting. Take the field of online reputation management, the practice of managing a person’s or company’s brand across the web and social…
