Anthropic says its AI will not be used to spy on customers, even in government contracts. Here is what that means for AI governance, enterprise trust and defence partnerships.
What does the Internet of Things mean for your business and your network?
You’ve heard of the Internet of Things (or Internet of Everything) by now, I’m sure. It’s things like your fridge telling you when you’ve…
Mobile adspend set to top $105bn by 2019
It’s difficult to overstate the importance of mobile. According to GSMA, there are currently around 3.6-billion unique mobile subscribers around the globe, with another…
China sees its first smartphone shipment decrease in six years
According to International Data Corporation (IDC), smartphone shipments in the last quarter decreased for the first time in six years in China, one of…
6 customer care myths it’s time to leave behind
Proper customer service is often left behind and is only handled when a “customer issue” arises. It is important to recognize that excellent customer…
