I took a left, it took a left, and my right was met by a pause from the big-eyed digital waitress who left a…
The network of the future is all about context [EMEA Atmosphere]
Technology is changing everything. As a reader of this site, you know that all too well. But what you might not know is that…
Why chatbots won’t replace humans
Fear-mongering is everywhere, in every industry. And most recently, the contact centre has experienced its own dose of this with the announcement that Facebook…
5 of the latest advancements in nanotechnology
Nanotechnology is rapidly gaining traction across a range of industries, from agriculture to water treatment to energy storage. While nanotechnology was first developed in…
What will it take to drive mainstream smart home adoption in SA?
The results of the Intel Security International Internet of Things Smart Home Survey are in. The survey polled over 9000 consumers in nine countries[i]…