Artificial Intelligence (AI) is rewriting the rules of work and innovation — but South Africa’s digital future may be held back by an old…
Digital transformation: the key contact centre focus
Customer experience is the last source of sustainable differentiation in a battle for the next generation digital consumer, and the only way for contact…
Is the Dark Web really the cesspit of the internet?
The Dark Web. The term was recently nominated for word of the year by Oxford Dictionaries, only to be beaten by an emoji, yes…
So you’ve managed to direct more traffic to your website. What now?
With more than a million registered South African websites, it is hardly surprising that grabbing the attention of visitors looking for local content is…
True or false: the basics of backup, restore, and DR
In this modern age, technology regarding digital internet data has greatly increased, and along with its growth has come many falsehoods. Everyone seems to…
