A New Chapter for OPPO in South Africa OPPO South Africa has appointed Jace Chen as its new Chief Executive Officer, signalling a shift…
Banking Africa’s unbanked — time for a reality check
Plenty of progress has been made on increasing the size of Africa’s banked population. The trouble is, from the amount of noise that is…
Mobile adspend set to top $105bn by 2019
It’s difficult to overstate the importance of mobile. According to GSMA, there are currently around 3.6-billion unique mobile subscribers around the globe, with another…
China sees its first smartphone shipment decrease in six years
According to International Data Corporation (IDC), smartphone shipments in the last quarter decreased for the first time in six years in China, one of…
6 customer care myths it’s time to leave behind
Proper customer service is often left behind and is only handled when a “customer issue” arises. It is important to recognize that excellent customer…