F5.5G Leap-forward Development of Broadband in Africa The Africa Broadband Forum 2024 (BBAF 2024) was successfully held in Cape Town, South Africa recently, under…
The Internet of Things: CRM’s next big frontier
Technology has made it a lot easier for companies to communicate with their clients and it’s also given them a lot more avenues for…
Social CRM is more important for businesses than ever before
You once had to be a geek in order to to know much about the opportunities the hi-tech world (especially the internet) afforded your…
A possible entry into the CRM market for Google?
Through the success of Google Apps, Google has emerged as an enterprise apps contender. While their success to date has largely been with SMBs…
Business of social media
I did a presentation, below, at a Gordon Institute of Business Science (GIBS) forum event on the business of social media. I spoke with…
