Telkom expands International Roaming for prepaid customers

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Telkom has launched full international roaming services for its prepaid and Top-Up customers to make calls and browse the internet.

The service provider announced the launch on 19 May.

The expansion lets Prepaid and Top-Up customers make use of Telkom’s voice, SMS, and data services while travelling overseas. Previously, customers could only SMS when roaming.

“This is a good opportunity for Telkom that will enable us to provide roaming services to previously excluded customers, resulting in an improvement in our overall customer experience,” Telkom’s Executive of Product Portfolio Management, Andrew Dawson, said in a statement.

Telkom will roll out International Roaming in two phases. The first phase will include all of the countries and networks listed below…

Check out a list of countries and networks where International Roaming is available:

  • United Kingdom – Vodafone
  • United States – Telna, T-Mobile
  • Botswana – Mascom, Btc Mobile, Orange
  • Mozambique – Movitel SA
  • Germany- Vodafone
  • Zambia – Zamtel
  • United Arab Emirates – DU
  • Nigeria – MTN Nigeria
  • Democratic Republic of Congo – Africell
  • Turkey – Vodafone Turkey
  • Italy – Vodafone
  • Cameroon – MTN Cameroon
  • Lesotho – Econet

The second phase will target neighbouring countries in the SADC region.

How to activate international roaming with Telkom

To activate the service, Telkom customers must either visit the company’s self-service online portal or dial *180# on their phones.

International Roaming can also be activated on Telkom’s Android app.

You can find out the charges for International Roaming in each country and network on the Telkom website.

Feature image: Megan Ellis/Memeburn

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