Everlytic is set to redefine customer communication with its revolutionary AI Studio, using WhatsApp for seamless chatbot interactions. The company, South Africa’s most trusted…
5 retail tech trends South Africa should get onboard with
With so many shoppers and so much to offer, what are some of the emerging trends that e-commerce specialists noticed in international markets and…
Let’s get personal: what you need to know about CEM in ecommerce
The days where it was possible to rule the ecommerce roost by virtue of being the only players in the market are over. In…
This is why reverse logistics is so crucial for your online shop
When it comes to customer satisfaction, having a convenient and efficient method of allowing customers to return unwanted or faulty goods is almost as…
Is South Africa ready for B2B-scale ecommerce?
Ecommerce in South Africa is enjoying explosive growth, with the total internet shopping spend in 2014 estimated to be near the R6-billion mark, increasing…
We’re moving from electronic-commerce to ‘everywhere-commerce’
If we think back 10 to 15 years ago, we could not have imagined shopping online or the increasing importance of online retail in…
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