On January 20, 2025, during President Donald Trump’s inauguration festivities at Washington D.C.’s Capital One Arena, Elon Musk made a hand gesture that ignited…
Twiplomacy: how the world’s most powerful politicians, diplomats use Twitter
Twitter has become an immensely powerful political tool. But it’s not just presidents and popes using the social network to push their messages across….
Twitter goes into hashtag, promoted Tweet overdrive to aid Nepal earthquake relief
Individuals and organisations alike have rushed to the aid of Nepal, where an earthquake over the weekend has killed more than 4 000 people…
You can now make video calls on Messenger
One feels that Messenger is being built into some kind of monster app, which once Facebook is finished with it, will have capabilities other…
How do you go about managing brand and reputation risk when your customer has a louder voice?
Over the past 10 years, organisations have seen the control they used to have in their interactions with their customers slip slowly away. Where…
