The nature of work is undergoing a profound transformation, and at the heart of this shift lies artificial intelligence. Far from being a harbinger…
Naspers reportedly working on Netflix competitor
It’s no secret that many connected South Africans have forgone traditional TV for Netflix, despite the fact that the on-demand video service doesn’t officially…
Omnichannel strategies: what you need to know before implementation
There is no doubt that omnichannel matters for contact centres today. Channels other than voice are becoming increasingly important to the customer experience, with…
Loeries 2015: Durban flavour, digital ascending
From as far back as the wall-to-wall carpet days in Sun City, each host location for the Loeries has brought its own flavour to…
DIY geek-fest Maker Faire comes to Cape Town this August
If you’re into robotics, DIY drones, Arduino projects, space projects and 3D printers, listen up. Cape Town’s first Maker Faire is coming to town….
