Samsung heads into CES 2026 with momentum Samsung Electronics is closing out 2025 with a strong signal of where its future tech ambitions lie….
Local cloud solutions are definitely the best option for global call centres
The call centre has evolved from a ‘transactional’ department into a multi-faceted, social hub of customer service excellence and become a true differentiator for…
There’s massive potential for targeting impulse buyers online
If you are anything like me, you are in full online shopping mode. After warming up with Black Friday and Blue Monday I am…
5 things you need to know about protecting and recovering your company’s data
Companies still using tape back-ups should prepare themselves for possible data loss. With a failure rate of up to 65% and the fact that…
We’re moving from electronic-commerce to ‘everywhere-commerce’
If we think back 10 to 15 years ago, we could not have imagined shopping online or the increasing importance of online retail in…
