F5.5G Leap-forward Development of Broadband in Africa The Africa Broadband Forum 2024 (BBAF 2024) was successfully held in Cape Town, South Africa recently, under…
Uber launches Family Profiles, a seamless way to order rides for children, friends, colleagues
On-demand transportation service Uber has now launched Family Profiles for easier ride-sharing. This new addition should make ordering an Uber easier for friends, parents, children,…
Omnichannel in the call centre: the do’s and don’ts
With more customers owning smart mobile devices, companies are facing an ever increasing need to communicate and respond to customers using channels, other than…
Airbnb and me: a renter’s perspective
Listing my Sea Point flat on Airbnb was not a carefully carried out campaign for me. A friend, visiting nearby, led me to obnoxiously…
How CIOs can jump start a cost-effective digitalisation journey
Doing more with less is a constant challenge to IT organisations. There is continuous downward pressure on IT budgets, while expectations surrounding what can…