Lenovo made a bold statement at MWC 2025, unveiling a lineup of cutting-edge laptops, concept devices, and software innovations that showcase the company’s focus…
The future of retail belongs to the curators and creators [EcommSA]
A lot of people are shopping online and ecommerce is on an unstoppable trajectory across the globe. With around 100 000 stores, and a…
More than just a number: integrating the call centre
Omnichannel strategies for integrating all forms of communication for unified and satisfactory customer experience across all channels are prevalent in giant corporations and SMEs…
Could virtual telcos break the network operators’ stranglehold over business?
If you’re a South African business there’s every chance that you’re stuck in a dysfunctional relationship with your telco. To begin with you’re probably…
What the hell should a Chief Marketing Technology Officer do anyway?
The emergence of marketing automation tools such as Hubspot and Marketo with their addition to traditional database marketing, customer relationship management systems and social…
