Forget chatbots and robo-advisors, Absa just introduced an AI-powered digital clone of award-winning journalist Fifi Peters, and it’s rewriting the rules of what’s possible…
The Uber Era: using innovative cloud solutions to avoid disruption
The advent of the ‘Uber era’ has traditional businesses running scared. While business disruption isn’t new, the world is now seeing a perfect storm…
Is your contact centre a brand building or grudge centre?
Streamlined systems, self-service options, real-time communication and measured results define the contact centre of the future. We all know the theory: consumers are changing…
Listen to Professor Toby Walsh give a lecture on AI at UCT
World-renowned expert in artificial intelligence (AI) Toby Walsh, recently gave a talk at the University of Cape Town (UCT). The talk, entitled “Will Artificial Intelligence…
The power of document filters inside enterprise search
Imagine if the South African Police Service performed a simple enterprise search, looking for material related to a burglary case. The search returns a…
