WhatsApp’s 2025 update surge is in full motion and South Africa is once again at the front of the global test pool. With more…
5 customer service obstacles every startup has to overcome
Have you ever noticed how some companies seem to go out of their way to place obstacles between their customers and great service? I…
Is automation turning the proposal into a dying art?
In my line of work, we often explain how easy technology makes the process of creating great-looking, accurate and compliant proposals and RFP responses….
Forget the buzzwords: mind your (IT consulting) Language
What I mean to say is: Mind your buzzwordlittered jargoninfested language. Yikes. Too much? Well, let me tone it down a little. Among the…
Uber updates app for deaf drivers
Uber is at it again – behaving like a company which got way too big way too fast and now needs to cover too…