Netflix has announced the launch of a free plan in Kenya that lets people stream content from the service on their Android phones without…
Here’s how to address those common ecommerce conversion killers
Conversion is easily the driving force behind almost every ecommerce website. If your primary goal lies in turning browsing visitors into paying customers, you…
Story-telling, UX, and how to find your spine
When I changed career path from journalism to user experience design, it was largely on the faith my friend Lidia had in my journalism…
Using Scrivener for UX design
If you’re a writer of any stripe you will have come across numerous recommendations for Scrivener as the ultimate tool for collating research, scribbling…
Project war rooms: making the design process visible
You’ve seen a war room in the movies – frowning generals sticking coloured pins onto a map. That stuff really happened, and for a…
