Update: The NICD on Friday confirmed that the second suspected COVID-19 victim tested negative for the disease. Only one COVID-19 related death has been…
Beware of malware as criminals take advantage of COVID-19 worries
In the wake of the global spread of the novel coronavirus (COVID-19), cybercriminals are taking advantage of the fear this has generated and escalating…
5 lessons learned from a Black Friday customer experience fail
Originally a Thanksgiving holiday sales ploy imported from the US, Black Friday and Cyber Monday are now reshaping consumer behaviour in South Africa. With…
Why data is more important than ever to customer experience
In today’s world, the margin between businesses that thrive and those which merely survive is growing increasingly narrow. Competing on factors such as price,…
Brand recognition is vital to success: SMS can help small businesses build it
Smaller businesses face numerous obstacles when it comes to surviving, never mind taking on the bigger players in their fields. One of the biggest…
