A new AI model built for the global majority Microsoft has announced Project Gecko, a research initiative designed to close the performance gap between…
Digital transformation: the key contact centre focus
Customer experience is the last source of sustainable differentiation in a battle for the next generation digital consumer, and the only way for contact…
Vodacom Smart 6 review: not quite six of the best
Budget Android phones have really changed the smartphone market for the better. Not only do they force manufacturers to launch cheaper but better phones,…
How the IoT will change everything (and why it hasn’t yet)
By the time the Internet of Things takes over, home won’t just be where the heart is; it will be where the brain is,…
How IBM is building a smarter planet with the cloud
Most people have heard of Watson — IBM’s smart computer that famously beat the quiz show Jeopardy! back in 2011. Fewer know that Watson…
