Artificial intelligence is evolving beyond generative AI to a more autonomous and proactive form known as Agentic AI. Unlike traditional AI that requires user…
Bing Maps makeover: predictive routing, multiple places, along the route features introduced
In its biggest update yet, Bing Maps has received a massive redesign. The redesigned Bing Maps comes with a number of features focused on…
Spy tech company Hacking Team hacked, revealed to have sold spying tools to repressive regimes
If you’ve ever wanted to see what an awkward moment of momentous proportions looks like, then pay attention. Hacking Team, an Italian based company…
New survey reveals how South Africans use mobile devices in the workplace
More than 95 % of employees in South African companies rely on the use of mobile devices within the office. That’s according to the…
Why ecommerce companies need to reassess the ‘traditional’ call centre
For both new and established e-commerce merchants worldwide, customer experience and customer care have become key to survival. While online stores can beat out…
