Ecommerce

5 lessons learned from a Black Friday customer experience fail

Originally a Thanksgiving holiday sales ploy imported from the US, Black Friday and Cyber Monday are now reshaping consumer behaviour in South Africa. With…

Takealot to pay back R4m to shoppers as part of its Rugby World Cup promo

Takealot has an awful lot of cash to pay back after the Springboks won the World Cup on Saturday. The online retailer was running…

FNB eBucks Rewards introduces monthly freebies for Kauai fans

FNB and food chain Kauai have struck a partnership that allows eBucks Rewards members receive benefits at the latter. “Using the FNB app, customers…

These are the most popular products on Takealot and Superbalist

In case you haven’t heard, Takealot and Superbalist will this week host a sale beginning Wednesday informed by shoppers’ habits. It’s a novel idea….

Takealot wants to reinvent Black Friday in SA with new sale format

Ecommerce firm Takealot will host “a first-of-its-kind” shopping sale in South Africa this week called The Ultimate Checkout. The retailer will take into account…

Vodacom, Mastercard launches VodaPay Masterpass digital payments app

South African telecoms giant Vodacom and global payments firm Mastercard on Thursday announced a new secure digital wallet and payments app called VodaPay Masterpass….

FNB’s banking app can now track your savings goals and physical health

FNB on Tuesday announced an expansion of its banking app’s functionality with the introduction of two additional Nav features — the company’s “financial GPS”…

My Vodacom app now supports Mastercard’s Masterpass

South African telecoms giant Vodacom has announced that its customers can now “buy airtime, data bundles and SMS bundles through the My Vodacom mobile…

B2B companies must evolve or lose out on $1-tn market

B2B companies will need to adapt their thinking and delivery approach if they want to benefit from a B2B ecommerce market that is fast…

Instant EFT could help overcome South Africa’s online retail challenges

While online retail still only accounts for 1% of retail revenue in South Africa, the growth rate of more than 20% year-on-year since 2000…

Online still accounts for just 1% of total SA retail

The South African ecommerce space is growing seriously fast — more than 26% in 2015 alone — but it still accounts for just one…

Sending payments online: what business need to know

Each year, society creeps ever closer to an entirely digital life. No matter your business, your customers are going to expect an easier way…

Sorry ecommerce evangelists, people still prefer real stores

Despite the fact that the digital age has encouraged more people to shop and browse products online, physical stores are still, surprisingly, the number…

Is mobile driving a South African ecommerce explosion?

South Africa’s ecommerce space is set to see a mobile explosion this year, with mobile being responsible for a massive part of that growth….

8 fool-proof ways of collecting more customer reviews

Customer reviews and feedback. You want them. You absolutely, totally want them. They tell you how you are doing, how much you are being…

CallPay, PayU launch mPOS app in Turkey

Telephony card-based payments company CallPay on Tuesday announced a partnership with Naspers-owned PayU to launch a mobile payments app in Turkey. The deal, which…

Visa opens up payment tech to devs around the globe

Visa this week announced that the launch of Visa Developer, a platform which it says makes its payment technologies freely available to developers as…

A digital customer experience revolution could save the brick and mortar store

The retail model of the future will be a radically different experience from today, largely driven by the changing shopping demands of the younger…

PayU appoints ex-PayPal exec as CEO

Naspers-owned payment services provider PayU on Tuesday announced the appointment of ex-PayPal Europe VP Laurent Le Moal as CEO. According to a press release…

3 ecommerce lessons big brands are teaching you this holiday season

It’s the time of the year that every retailer awaits. It’s the retail holiday season and each retailer out there is trying their best…

5 ecommerce tips for the 21st Century artist

Being an artist, whether you make music, pottery, or kinetic sculptures set inside elaborate dioramas, has almost always involved an uneasy courtship with the…

What roles do domain names and hosting play in building an ecommerce site?

A domain name and a web hosting service both play a different, yet crucial role in the success of any ecommerce website. Before we…

Microsoft Launches Project Gecko to Build AI for the Global Majority, Starting in Kenya

Cautious Consumers Set the Tone for South Africa’s Black Friday 2025 Tech Battle

MTN and Microsoft Partner to Bring AI Learning Tools to Millions Across Africa

Innovate47 Launches Global Food & Agri Accelerator to Back Climate-Smart Startups

Simbi Wabote’s 10-Year Roadmap: How Nigeria Achieved 54% Local Content Growth

Records Tumble In Best Year Yet For South Africa’s Hedge Fund Industry

Monster Brings the Heat to rAge 2025 with Free Cans, Hot Laps and Call of Duty Finals

Acer and Game Roll Out a High-Value Aspire 3 Black Friday Bundle for South Africans

TCL Levels Up Black Ops 7 With Next-Gen QD Mini LED Displays Built for Serious Gamers

Omoda C5 X review

TDK enhances IMUs for extreme temps

Data centres and defence are reviving diesel