Bitcoin has surged to its highest level in a month as global risk sentiment improves and Donald Trump signals renewed support for the crypto sector.
Why chatbots won’t replace humans
Fear-mongering is everywhere, in every industry. And most recently, the contact centre has experienced its own dose of this with the announcement that Facebook…
5 of the latest advancements in nanotechnology
Nanotechnology is rapidly gaining traction across a range of industries, from agriculture to water treatment to energy storage. While nanotechnology was first developed in…
Malvertising: when advertising becomes dangerous
Over the last several months, the BBC, the New York Times, and other major news and commercial websites became victims of Malvertising attacks. What…
Digital healthcare records come with enhanced responsibility for protecting patient data
The City of Joburg announced in September 2015 that it would be spending some R300m over 18 – 24 months to digitise all patient…
