Everlytic is set to redefine customer communication with its revolutionary AI Studio, using WhatsApp for seamless chatbot interactions. The company, South Africa’s most trusted…
Mixing user experience and usability so that everyone wins
I recently introduced myself to someone and when I explained that I’m a User Experience Designer, his eyes lit up and he said “Ah,…
A beginner’s guide to user testing
User testing (UX) is a fundamental component of the web development process. It is conducted as a matter of course in the US, UK…
UX guru Andy Budd warns that websites ignore usability at their peril
At the Tech4Africa conference in Johannesburg, Clearleft’s Andy Budd spoke at length about why, given the choice, users will always pick easier to use…
Project war rooms: making the design process visible
You’ve seen a war room in the movies – frowning generals sticking coloured pins onto a map. That stuff really happened, and for a…
