Barcelona was buzzing as Mobile World Congress 2025 wrapped up, showcasing groundbreaking innovations set to reshape the digital landscape. This year’s event wasn’t just…
How tech can help you fulfill customer expectations and build a repeat business
“The purpose of business,” said the father of management science, Peter Drucker, “is to create and keep a customer.” If he lived in today’s…
The latest addition to the ‘C Suite’? That would be the Chief Data Officer
Companies today are in a race to drive competitive advantage and improved efficiency through better use and understanding of data. That makes sense. We…
5 ways Uber has used gamification to rise above its competitors
Uber has taken person-to-person apps to the next level in just a few short months. The company has nearly made yellow cabs obsolete—in cities…
Should South African loyalty programmes reward social media engagement?
There are plenty of loyalty programmes in South Africa. Most big retailers have them, as do health and insurance providers, and a growing number…